Wednesday, March 7, 2012

Jobs Explains How It is Done

Steve Jobs learned what I learned, that is what matters in business start up.  He teaches what he and I both learned and that is serve the customers, in the second video.  In the first video he talks about passion, and although he does not mention it by name, he talks about the joy.   Now everyone says "serve the customer" and "passion" but few create an integrated response mechanism to act on customer feedback.   So it is just words coming out.  And passion is pointless and useless without the joy of working on the solution.  Jobs had both.


And earlier, circa 1997, on customers...


2 comments:

Anonymous said...


Comedian Bill Burr on Steve Jobs:

https://www.youtube.com/watch?v=E3s-qZsjK8I

(I like Steve Jobs too, but this was funny.)

Even though Jobs may not have been a major technical guru or even genius like Wozniak, he served the important function of generating good product ideas, seeing the "big picture" in product development, and getting the right people and resources together to make things happen.

Anonymous said...


Being a visionary, being creative, being a dreamer with a big imagination, which I think Jobs was, is critical in innovation.

Someone with too much education, familiarity and expert technical know-how in a specific technology may get caught in the thinking of "this can't be done" due to their "overthinking" and deep familiarity with a technology - their thinking may get fixated on current technological limitations that may seem insurmountable to them and not see or imagine other ideas. Whereas a visionary like Jobs would not be encumbered by any perceived technological limitations of current technology. Of course Jobs needed technical expert guys like Wozniak to bring his ideas into fruition, but Jobs was crucial in thinking "outside the box" and imagining new technological possibilities without any preconceived notions or biases - he let his imagination free. The technical expert may think that a new idea is too incredible to work, more like magic, in order to be possible.

Wozniak needed Jobs.

British science fiction writer Arthur C. Clarke formulated three prediction-related adages that are known as Clarke's three laws.

Clarke's first law

When a distinguished but elderly scientist states that something is possible, he is almost certainly right. When he states that something is impossible, he is very probably wrong.

Clarke's second law

The only way of discovering the limits of the possible is to venture a little way past them into the impossible.

Clarke's third law

Any sufficiently advanced technology is indistinguishable from magic.

https://en.wikipedia.org/wiki/Clarke%27s_three_laws