Tuesday, May 7, 2013

Feedback Matrix

You make a request and there are perhaps four responses from the other party...

1. Yes, I will, and then do

2.  Yes, I will, and then do not.

3. No I won't, and then do.

4. No I won't, and then do not.

1, 3 and 4 are all acceptable and workable..  2 is the one that is most valuable.  How come yes, then no?  Really no way of knowing. No possible way of working it.

Feel free to forward this by email to three of your friends.


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