Wednesday, December 4, 2013

Why Online Selling is Still No Place to Start a Business

A fellow called me today about his plans to import clothes and sell them on the internet.  As usual, I told him what I know about that plan, and the essential problem of it costing him $250 to get a customer to come by a $100 sweater.  The facts:

1. Amazon.com offers webinars on how come online stores do not pay, and ideas on how they might in the future.

2. Online sales is less than 8% of retail sales in USA, at about 20 years of trying.  At the height of the mail order catalog boom in the 1980s, about 8.5% of retail sales came out of catalogs.  If online sales were going to get higher, would they not have done so by now?

3. Since online sales are about 8% of retails sales, that means brick and mortar are about 92%.  Why would anyone ignore 92% of a market?  I teach how to go after the 92%, and treat any online sellers as just another customer.  Sell TO online stores, don't sell online yourself.

I assured him I was not trying to discourage him, only that he could certainly test out his idea if he reformed it as a hypothesis, and gave it a test by opening a yahoo or amazon store for $40 a month, and use google ads to advertise for three months, with pix of his items and prices, and see what he gets.  No need to actual import anything or start a business since this is just a test.  What orders he gets, or not, will give him insights into whether to proceed.  If he gets orders, it will not be the first time an online seller informed a would-be buyer he is "sold out."

For from say about $150 to $500 he can find out if his idea will work, by testing it first.  He can spend $500 max and know if it will work, or $50,000, or more, and know it it will work or not.

How come I think I know so much about selling online?  Because I have been doing it myself, at a profit, since 1999, at least.  It won't do to guess in business, you must constantly test.  Entrepreneurs do not take risks.  I take a clear position because if someone can prove me wrong, I'd be delighted to learn of it.  15 years so far, and no one has done so.




Update - 

I posed this question to a correspondent in India who has an ecommerce site:

Q:   I am arguing strictly online cannot turn a profit...  I wonder if that is true in India too...

A:  I think you are bang on. Now we just use the online as one channel of communication and brand building. ... It is a myth that buying online is very cheap as no matter how much u spend online in terms of advertising, it seems like its a drop in the ocean and the ones gettin rich are google and fb...


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