Competing On Price

On Jan 14, 2014, at 12:14 AM, J wrote:

Dear John,

Your reasoning makes sense. The question now is to figure out what problems can be answered outside of supplying the product (delivery, mixing, blending, ***). We provide for example all the paperwork, fill in the customer surveys, quality requirements which often takes a long while but pays off at the end with good profitability.

*** So compete on service...?  As Peter Drucker said, once introduce, innovations become standard.  I was thinking designing new chemicals, and selling those as the proprietor, instead of a trader.***

(named product) is a product manufactured by a Chinese producer for whom we distribute the product for many years of course more competitive than (competitor) the other producer. So far it has been a huge success.

***Looks like you have a good model there...***

What other services could be provided in your opinion we could crowdsource? We have never offered such a thing of the past so we lack imagination in that respect J

***Crowdsource ideas from the people you want as customers...  survey them as to what they want that they are not now getting....***

John

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