Showing posts sorted by relevance for query LCL MOQ FOB. Sort by date Show all posts
Showing posts sorted by relevance for query LCL MOQ FOB. Sort by date Show all posts

Sunday, May 31, 2015

How Many Suppliers to Recruit?

On May 29, 2015, at 9:52 AM, LA wrote:

John,

Thank you for being so patient with my questions last class.

Here is yet another one:  Is this hypothesis a good one to test?

I have found 130 specialty suppliers of higher end (product), any of whom could be argued to be best in the world.  

From those 130 I have discovered 5 make their (product) in a special way.  It's with an open type of (ingredient) that was used prior to 1970.

These 5 are the only makers who still make their (product) this way and it is loved by some enthusiasts.  

I was going to contact all 130 (using your methods) but especially focus on the 5 traditional makers and get a MOQ from one of those 5.  Then see if in Japan
and Korea (Top 2 export markets now) there is interest in this special type of (product).

Is this correct?

Thank you for such a great class.  It really has been wonderful.

--LA

Hey LA,

Contacting 130 is waaaay too much work...

But you do have a hypothesis to test....

"the special process product will find market overseas..."

Contact the five serially, not all at once... (ignore the other 125, small business is specialty, the five are specialty, the 125 are price competitors).

Work through the five and discover which one (if any) will support your export program by committing to shipping any lcl moq fob test sale you contract AND not go around you...    (NEVER gain an exclusive....  work with those truly uninterested in exports)

Now..say one and two will not agree...  three is just too loopy to work with... and 4 agrees...  very good...

For now, ignore five...  work with four...

What do you know?  1 and 2 may compete with you... three cannot... four will work with you.. 5 is unknown...  That is good enough to proceed with a test of the hypothesis.  Big lesson to learn: although we start with hard-core solid research for rationale and direction, we switch to customer contact soonest.  We don't worry about competitors or the unknown, we start developing our own "known" with whatever path opens.  Perfect is the enemy of the good, having a supplier is good enough to start without worrying about anything else.

Create your offer: the lcl moq fob for your product, and in fact, your "product" is your lcl moq fob.

Now, the #1 reason for failure is always when the start-up says "yes" to a customer...  (I see your LCL MOQ FOB, will you make a change?  "Yes!  Failure is then guaranteed.)

You only make a change to your lcl moq fob after about 75 customers make the exact same complaint (and only if that complaint is valid)  (of course EVERY buyer will say your prices are too high, but that complaint is never valid in business.)

So your offer is special (product)...  you tool is the lcl moq fob colby...  you test the hypothesis by means I outline... you watch the other five as you find customers....  they will be contacted BECAUSE you interest people overseas....

At which point you then "prove your company" in the sales process...  by showing why everyone should buy from you...  this is a separate issue for you to be working on as you develop your lcl mog fob...

so far so good?

John

Feel free to forward this by email to three of your friends.


Tuesday, January 21, 2014

Calling All Freight Forwarders

A critical fundamental in trade is infrastructure to support trade.  No one can beat the infrastructure we enjoy in USA.  But we can do more and thus expand trade.  The opportunity is the growing demand for fresh agriculture in Asian markets.  The potential is within the new and better high quality specialty crops being produced in USA.  The common tactic is to “search and learn” markets by offering LCL export quotes.  The problem is a lack of coordination of present resources to support this market.  The solution is a LCL Chill Seasonal Weekly Sailing from a West Coast USA port.  The “seasonal” stipulation reflects the fact that for probably 3 months a year,  there is neither enough supply nor demand to warrant the service, at least initially.

OOCL currently offers such a service on their webpage, but sadly informs us a lack of equipment stymies their effort.  I suspect it is a lack of sales that is the real problem.  Nonetheless, OOCL does have a chill consolidator under contract in Seattle, ready to perform.

While the tactic of MOQ FOB is well-received in processed ag exports, in fresh produce it is a non-starter for lack of reliable LCL chill service.  Lack of demand inhibits service.  So who moves first?

For my part, I am acquainting specialty fresh growers with the MOQ FOB sales tactic, with a view to inviting demand when logistics warrant.  Specifically, I am asking them to reply to the unsolicited export requests they are recieving, and spelling out the plans for LCL chill that are afoot.

My ambition is to gather a critical mass of marketers that warrants OOCL to make regular the LCL Chill shipment.  If I diagram the goal, then the means may become clear:



The key to making this work is the Freight Forwarders (FF).  If they promote the tactic to their clients the chance of a critical mass to interest OOCL is gained faster.  Any Freight Forwarder that would like me to present to their clients can count on me.  Just let me know.
In the last year I have talked over the problems with growers in various states.  Growers in Wyoming worry about the costs of LCL interstate to port, to which the reply is, those costs are included in the quote, and if you get a prepaid order, the buyer obviously thinks it is worthwhile.

Freight forwarders are concerned about being worked to death with daily quotes requests, but the exporter’s MOQ FOB offer is one size fits all.  One quote is made, and then whether the marketing is active or passive on the part of the exporter, a sale is the same thing in every instance.  Not only is the first quote the same a year later to any and all inquiries, any sale is referenced to that FF to book and earn.

FF are also worried about incoterms, but to start there is only one to know, and that is FOB.  And since it is FOB, the quote is evergreen, with export forwarding quoted when requested.

While LCL Dry and LCL Frozen is simple enough, LCL Chill has many complications, such as “no mixing garlic and apples.”  Then there is the different temps ideal of diff products, and then proper venting of each.  Given the complexity of the loading matrix, the FF’s want to be absolved of any claims at delivery.

Bankers worry about payment expertise regarding letters of credit, etc, but the MOQ FOB is strictly prepaid.  TT is enough expertise.

The exporter is expert strictly in the MOQ FOB.

These and other problems can be worked out in practice.  Perhaps to start the most likely mixed load candidates can be targeted, and perhaps include not necesarily chill items that can stand a chill shipment, such as (hops?).

What’s in it for me?  I’ve already been paid by the Ag Associations, whether this works or not.  What is left is work to reverse the “get big or get out” policies that have hampered small ag exports from the usa for the last 40 years.  That is my ambition.

Feel free to forward this by email to three of your friends.


Monday, December 12, 2016

Export Food - Repping Supplier Approach - LCL MOQ FOB Part 2


This is part two, part one yesterday...

On Nov 27, 2016, at 11:18 AM, J L wrote:
Hi John,
Appreciate you taking out the time to provide such a detailed feedback. The "Answer matrix" is amazing and very helpful.  
• I actually liked the idea of having the LCL MOQ FOB listed on his website. It puts the supplier at ease in terms of transparency ( which you have been advocating all along ), they are still in charge of their product and will probably make them comfortable doing business with me. It's a win win situation for both parties
• I've cleaned up the concluding statements in the draft and also made the other changes you suggested. Please let me know how it looks?.
• I like "Brothers L". My brother's name is K’yo and I was also thinking of names like Kyoto or Tokyp by combining both. Though they sound more Japanese than Ghanian :). What do you think?
• By all means strip and edit this as an example if it helps.
Thanks,
J

On Nov 27, 2016, at 12:00 PM, J L wrote:
I've included "export" in the letter for specificity. Thanks!

• You're right. I checked the HTS for units and it is Kg. So then is the analysis correct?. The Specialty Snack chips, 1 packet is 5 OZ and cost ~ $5 (retail). For Mexico the average price is $4.55 per Kg!
***Right, mostly chips...  at costco chips are about that...  he might say, that's too cheap, you reply..

a. that includes the cheapest mass produced chips too, it's the average, so skews very low give the mass amount of bad chops going in...  

b.  the bigger the mass market, the bigger the specialty market too...  

It's the trends that tell... ***

From point "b", should I initially be targeting Canada then in lieu of Mexico even though the average prices are lower?
JL

On Nov 27, 2016, at 12:09 PM, John Spiers wrote:
Hmmm... do either on either justification... just pick one narrative to start...

John


On Dec 2, 2016, at 1:03 AM, J L wrote:
Hi John,
Thanks for another fantastic session this Tuesday. I have mailed out the initial letter and wanted to be prepared just in case he calls me before our scheduled time this Tuesday. I have started a different email thread since we are on the next phase and also makes it easier.  

So the "Answer matrix" from previous email ( At the end of this email & Thanks for that! ) is an initial Introduction of myself & a proposal on how we can mutually benefit by doing business together. Assuming he's interested, he'll either start getting into specificity then and there OR will want to think about it and get back to me OR will ask me on how I want to proceed [ I'm assuming you'll say "Right Now over the phone" ?? ].  Was hoping me you can give me some guidelines on the following details which I think will be fundamental to our discussions and If there's something else you think might come up in the discussion and is important, please let me know

MOQ
Will the owner provide this?. If I have to come up with MOQ, I have absolutely no idea on what would be the ideal "smallest rational possible" quantity or how to go about finding that out.


Manufacturer Price ( ExW) / My Commission
On his website, he has prices quoted for 1 & 2 packets. Price for 8 packets have a reduction of approximately 12.2%. Going by that assumption, I came up with price for 1024 packets [ Hypothetical MOQ ]. The store I bought them from sold it for $5.50/packet 
• Now I know the reduction will stop at some point but am not sure what I can expect a reasonable price to be. As I'm writing this, I'm guessing you'll say that I should just take his price quote and get back with reliable and validated test data. 
• Should I go with 10% commission as suggested in the class?.
packets

Pricereductionmatrix.xls

JL

On Dec 2, 2016, at 6:31 AM, John Spiers wrote:

On Dec 2, 2016, at 1:03 AM, J L wrote:
Hi John,

So the "Answer matrix" from previous email ( At the end of this email & Thanks for that! ) is an initial Introduction of myself & a proposal on how we can mutually benefit by doing business together. Assuming he's interested, he'll either start getting into specificity then and there

***Yes, and you're best answer is "I don't know... and it will be fun to find out..."  (Will I have to change the packaging? Who in Mexico do you have in mind?)

A N D

No, I don't want or need an exclusive

Yes, you can say forget it... (except for the one, first LCL MOQ FOB)

Yes, you can fire me...  because I am not your employee and don't have anything at riak but some time spent doing something interesting, trying out my learning...

OR will want to think about it and get back to me

***  All I need is weights and measures of say a pallet load, what price YOU want, where I can pick it up from you, and  what would be the lead time, a month?  Then you can think about my export offer, after you see it,  is it something you want out there?  Start your thinking then, when you have something solid to look at.  If you say no, I'll be trying Bison Jerky next, but I like your product more. "***

MOQ
Will the owner provide this?. If I have to come up with MOQ, I have absolutely no idea on what would be the ideal "smallest rational possible" quantity or how to go about finding that out.

***Yes, must...  they have one already for domestic sales, but yours may be bigger, but usually no more than a pallet load.  You see on the template we need the weights and measures (H,L. W each and total) of the cartons, add the pallet height, and the price he wants to earn on the sale (ExW), and his delivery lead time, plus where he wants the goods picked up.  You might just have a rough draft template of the LCL MOQ FOB form with those blanks highlighted to email him, so if he asks how you want to proceed, you can just email him that .pdf.

Smallest rational really gets to logistics cost; if you get 100% more product for 5% more logistics cost (FF will point this out), then yes, jack up the qty to make the offer more attractive, but no, never a full container load...  two pallets is max for a test, and we are testing at this point in the export game.  There is back and forth on the LCL MOQ FOB development.  Measure twice, cut once....  remember, you are stuck with your lcl moq fob through 100 inquiries...***


Manufacturer Price ( ExW) / My Commission
On his website, he has prices quoted for 1 & 2 packets. Price for 8 packets have a reduction of approximately 12.2%. Going by that assumption, I came up with price for 1024 packets [ Hypothetical MOQ ]. The store I bought them from sold it for $5.50/packet 
• Now I know the reduction will stop at some point but am not sure what I can expect a reasonable price to be. As I'm writing this, I'm guessing you'll say that I should just take his price quote and get back with reliable and validated test data. 

****Precisement!  You are testing prices too.  The higher the better.  You get data back from your effort, for future reference, iterations.***

• Should I go with 10% commission as suggested in the class?.
Yes.


His discount is probably an example of the folly of price cutting, he has no economies of scale to offer...  it probably costs him close to your 64 box discount....

Just take his price and work with it...

And make sure you keep records of all of this activity with the potential supplier.  You add this to your rolodex of your contacts in the international trade of specialty chips.

As usualy feel free to email...

This is fun...

John


Feel free to forward this by email to three of your friends.


Tuesday, April 1, 2014

Exporting Food and Beverage Business Start-up

Two months ago I posted this on developing export markets for food and beverage products.  Time for an update...

LCL = Less than Container Load

FCL  Full Container Load


The MOQ FOB is valid in the food trade, as we know from feedback from presentations at industry conferences and my own courses through schools.  I personally saw confirmation at the ExpoWest Show, but to my mind, if MOQ FOB does not work in chill, then it is rather too limited.  The challenge to chill in MOQ FOB is cross contamination (onions and cherries cannot be shipped together), the variations of temperature, humidity, venting, requirements of a given product.  Whole lotta mutually exclusive going on, the gathering of unrelated sellers chill products compatibly into one container is a logistical nightmare. 

Given the challenge of coordinating conflicting logistical requirements in chill, for most players in logistics, LCL chill is a nonstarter. The prejudice among traders is chill is necessarily FCL, and usually straight loads at that.  Everyone is in FCL default mode.  MOQ FOB is a nonstarter in the minds of the players.  

Without MOQ FOB, it is exceptionally hard for chill product SMEs to break into the market.  Solve that problem, and give SME’s selling chill products a marketing edge, worldwide.  The big boys who have never considered LCL chill MOQ FOB will be blindsided by new chill products showing up in their countries. This is an opportunity to make news, enhance the image and grow the business, as Ogilvy says...

Logistics is usually about bottlenecks, but in this case it is the opposite, it is about gathering a critical mass.   If the improvements in communication and transportation which so expanded trade over the last 20 years could be applied to that neglected area of LCL chill, then I think there would be outsized results for the efforts put in. So what to do?

The Freight Forwarder is key to solving the problem, and finding one in the chill trade who also was willing to consider LCL took time, but I found one.  Next we picked Hong Kong as a path-of-least-resistance test case.  I studied the five year trend at the ten-digit level in usa-hk exports in chill, and developed a product/temp/humidity/compatibility matrix, of what markets have the largest demand/supply ratio by matrix element.  And prices paid FAS.  Some of the chill traded is actual crops, so we have that time constraint as well (harvest time).

The HKTDC introduced me to a chill food importer/distributor that has its own 3PL operations for absolue QC in the HK & China trade.  The 3PL division is public, handling other companies wares, assuring that requisite economy of scale on that side.

So now we have a five year trend of what chill products move in what quantity from USA to Hong Kong, at what time, at what price, and at what temperature, venting and humidity requirements.  So  we know what is popular, and now it is just a matter of "showing the potential exporters (sellers) the money" and the buyers the opportunity to test market exceptional USA goods.  Small companies who would like to break into hertofore closed markets.  Should a USA producer decline the opportunity, then a trading agent might step in and take the business.

As mentioned above, MOQ FOB is valid, but to be science it also has to be reliable, that is to say others do it and it works for them too. I would like to see more people pushing the same thing independently, and measure the results.

The more the merrier, and if you'd like to join an online class open to anyone in the world on breaking into the food trade worldwide, and copying this plan in the context of exporting food form anywhere in the world, then please consider the course here, and you may register here.  Chill is only one category of this tactic outlined in the class, it applies ot any food or beverage product.  But I keep working the cutting edge, and the solution to this problem will be part of the class.


Feel free to forward this by email to three of your friends.


Friday, December 2, 2016

LCL MOQ FOB Partial Colloquy

On Dec 2, 2016, at 1:03 AM, LL wrote:

Hi John,
Thanks for another fantastic session this Tuesday. I have mailed out the initial letter and wanted to be prepared just incase she calls me before our scheduled time this Tuesday. I have started a different email thread since we are on the next phase and also makes it easier.  

So the "Answer matrix" from previous email ( At the end of this email & Thanks for that! ) is an initial Introduction of myself & a proposal on how we can mutually benefit by doing business together. Assuming she's interested, she'll either start getting into specificity then and there

***Yes, and you're best answer is "I don't know... and it will be find to find out..."  (Will I have to change the packaging?Who in Mexico do you have in mond?)

A N D

No, I don't want or need and exclusive

Yes, you can say forget it... (except for the one, first LCL MOQ FOB)

Yes, you can fire me...  because I am not your employee and don't have anything but some time spent doing something interesting, trying out my learning, at risk...

OR will want to think about it and get back to me

***  All I need is weights and measures of say a pallet load, what price YOU want, where I can pick it up from you, and  what would be the lead time, a month?  Then you can think about my export offer, after you see it,  is it something you want out there?  Start your thinking then, when you have something solid to look at.  If you say no, I'll be trying Bison Jerky next, but I like your product more. "***

OR will ask me on how I want to proceed [ I'm assuming you'll say "Right Now over the phone" 🙂 ].  Was hoping me you can give me some guidelines on the following details which I think will be fundamental to our discussions and If there's something else you think might come up in the discussion and is important, please let me know

MOQ
Will the owner provide this?. If I have to come up with MOQ, I have absolutely no idea on what would be the ideal "smallest rational possible" quantity or how to go about finding that out.

***Yes, must...  they have one already for domestic sales, but yours may be bigger, but usually no more than a pallet load.  You see on the template we need the weights and measures (H,L. W each and total) of the cartons, add the pallet height, and the price she wants to ear on the sale (ExW), and her delivery lead time, plus where she wants the goods picked up.  You might just have a rough draft template of the LCL MOQ FOB form with those blanks highlighted to email her, so if she asks how you want to proceed, you can just email her that .pdf.

Smallest rational really gets to logistics cost; if you get 100% more product for 5% more logistics cost (FF will point this out), then yes, jack up the qty to make the offer more attractive, but no, never a full container load...  two pallets is max for a test, and we are testing at this point in the export game.  There is back and forth on the LCL MOQ FOB development.  Measure twice, cut once....  remember it, you are stuck with it through 100 inquiries...***

More to follow...

Feel free to forward this by email to three of your friends.


Sunday, November 8, 2015

What Buyers Want

A beginners mistake is offer what we want to sell instead of what buyers want to buy, and focus and price and product and not consider the overall offer.  This from the HKTDC.com research group:
Novelty refers to people's strong desire to try out new products and new tastes. "Every time distributors came for replenishments, they would ask whether we have any new products, new varieties and new tastes to offer," said Deng. "Distributors face the end-users and their expectation for new products is led by end-users. Since consumers are always looking for new varieties, distributors are also more than happy to give new varieties a try," he said.
This is exactly what I teach, competing on design, even in food.  What few people understand in specialty foods, where you work less for the same amount of money, the buyers’ first question is “what is new?”  You are new.  But their second question is “What is your minimum?” because no buyer knows what will sell.  They manage this uncertaintly buy buying minimal amounts to test.  The solution is LCL MOQ FOB, which, apparently,  I am the only person teaching.  And so universities and industry groups keep calling me back to do it again.

Next, note this problem from the article. 
"Although health is the prevailing trend, we are very cautious about food that claims to be organic. Due to frequent reports of fake organic food, consumers have little confidence in organic food. Moreover, the price of imported organic food is very high, often several times more expensive than similar local varieties. Lack of demand means few end-users." 
This problem is huge: false claims.  Big business is the worst false claimant, ruining definitions for everyone.  So as their reputations suffer, specialty traders can beat the problem with traceability. When a potential customer in Chengdu picks up a package of your product, they can scan the QR code and be brought to your website for verification.  By the same token, you trace your product worldwide.  Win-win.

Next payment standards in small business international trade is covered. You’ll note below exporters are paid in advance, contrary to what is taught by national export promotion agencies.
Yin Tai Hang's current distribution system has wholesalers as its mainstay. Its clients include small and medium-sized supermarkets, individually-owned small businesses, restaurants and online stores. In principle, the distributors also work on a cash and carry basis to reduce liquidity pressure.Deng Zhiyong frankly admitted that the biggest difference between dealing in imported food and local products lies in the return of goods. Local products basically have return guarantees, but this is not the case with imported food because tariffs are involved. A company has to be cautious when choosing products and suppliers.
Again, solution: lcl moq fob, but note in exporting, exporters are paid cash up front.

Now this is where this particular example goes off the rails:
Yin Tai Hang mainly deals in the import of prepared foods and its cooperation with Hong Kong companies mainly centres on condiments, including leading Hong Kong brands like Amoy, Lee Kum Kee and Yummy House. According to Deng Zhiyong, these Hong Kong brands usually market their products on the mainland in two ways: On the one hand, they cooperate with the key accounts and deal with them directly. On the other hand, they choose suitable distributors and deal with them on a cash basis by supplying goods to them at ex-factory price. 
Those are huge brands... and they are competing against themselves in this model, the whole thing is Yin Tai Hang trying to have it both ways.  I would advise they test unknown brands in their markets against the performance (ROI) in specialty with no known brands.  Its clients include small and medium-sized supermarkets, individually-owned small businesses, restaurants and online stores. Yhose customers are brand enough: necessary and sufficient.

Next note how new suppliers are found:
On the issue of contacting and choosing suppliers and products, Deng Zhiyong said Yin Tai Hang mainly relies on food fairs and market observation to collect information on suppliers. After collecting the information and making initial contact, it will decide whether a supplier is a suitable partner for cooperation based on five considerations: First, it will make a net search to find out how the products of that brand are selling locally. Second, it will try to find out the reputation of that brand on the mainland (Yin Tai Hang is inclined to choose brands of considerable fame). Third, give the products a try to see what they taste like and judge according to its experience whether they are suitable for the mainland market. Fourth, understand the price situation and compare the suppliers' price with the market price for similar products to judge whether there is sufficient profit margin. Fifth, understand the supplying channel to ensure the stability of supplies.
New suppliers are found by trade shows,  very good.  But the trade show is a nexus between pre and post show activity, and crucial is to get into a show without spending too much.  How to manage this I am I am happy to detail in an .pdf if you email me for a copy.  

Since from the article you now know what Deng Zhiyong wants as a buyer, your offer would include the answer to those five up front.  Then you would propose he place an order.  If not, he'd be obliged to say why not, and you could then work on overcoming objections. 

Privately, I would not approach this buyer, for I think his model is flawed. I think this is backwards:
As a distribution agent familiar with the mainland market, Yin Tai Hang is mainly responsible for selling goods but will also make proposals to suppliers on marketing and promotion based on its own experience, including conducting suitable brand publicity and printing relevant product catalogues and pamphlets for distribution to clients. 
I say you find a market first, and little to no expense, by testing the product with your known book, and then if you discover contours of some new market for a new product, you then work on finding similar demographics, knowing any money yu spend will go towards reaching known demographics.  I don't like advertising into a fog.

Here again we see how Yin Tau Hang off the rails, quite confused and jumbled... three topics conflated in one...  (it could be poor story editing, though)
Suppliers are mainly responsible for handling the documentation required for the marketing of relevant products on the mainland, customs clearance procedures (this may be entrusted to relevant service providers), delivery and replenishment of goods, 
So 1. Supplier are responaible for docs and clearance ....dead wrong, exactly backwards, this is big biz presumption, and reflects Yan Ting Hang's eerror in pursuing big brand names, who also compete with him.
and brand and product marketing and promotion. "We have come across some good products with great marketing potential, but their suppliers lacked the motivation to get to know the mainland market themselves and wanted to leave everything to their agents, which gave us the impression that they lacked long-term commitment in expanding the mainland market," said Deng. 
So 2, Ungh! Whatl is great marketing potential?  Marketing is a means not a goal. Either the importer has a meand for testing new products, up or down, yes or no, or not.  A specialty company trying to work with commodities is trying to have it bothways  Mistake in the long run.  The lack of commitment s not in the supplier but a lack of systematic testing of the market by the importer.
"In my view, cooperation is necessary to win the market. Doing business is like raising a kid, not raising pigs. You have to come to see the mainland market to fully understand this market and this is the only way to gain consensus for marketing and future development," he said.
So no 3....  No way I am going to go study the mainland market.  The importer is the expert there, I sell LCL MOQ FOB, and the importer either builds market or not,  If not this importer then another.  There is no way for and American to wrap his brain around the China markeet, so why try, and it maylead to sympathy and trying to help out the overseas buyer.  No good deed goes unpunished in int'l trade.  LCL MOQ FOB is necessary and sufficient engagement i tin'l trade.

Finally, this interesting -
"Suppliers must have a clear system for the management of distributors. Without a proper system, chaotic management will result in a chaotic market," said Deng. "A good supplier will always have a clearly-defined system that covers two respects: First its distributors must have clearly-defined regional dealerships. This will prevent competitive pricing among distributors, which will disrupt market order. Second, concessions to and protection of the interests of distributors. Suppliers usually have requirements on the amount of goods ordered by distributors and those with big orders are eligible for concessions. Suppliers cannot set targets for orders at random and must have a full understanding of the market. They cannot compel distributors to hold large stocks or frequently change distributors. They also must deliver and replenish supplies in a timely manner." Suppliers and distributors must work closely together to achieve win-win results. 
What did I say above, this guy has tactical problems... and now he says exactly that.    The  solution to the problem he elucidates is precisely the LCL MOQ FOB ... it is all in there.

Feel free to forward this by email to three of your friends.


Sunday, September 1, 2013

MOQ FOB and Packaging

Export packaging is a field of its own, and your Freight Forwarder and shipping supply company are both happy to assist your small business present a first rate package.  There are technical issues too...
Effective packaging is the key to avoiding some LCL risks. Packaging requirements exceed even those of LTL, because the cargo will not only be packed with other shippers' goods, but will be subject to the rigors of sea transport.
I use Uline at uline.com for their comprehensive catalog, multi-locations and excellent service.  I also admire them for taking space in one of their catalog editions to trash the predatory capitalism that beggared one of their customers, the grand old business called Harry & David.

But aside form admiration, when making MOQ FOB offers, as the offer itself displays a professionalism inasmuch as the offer is simple and clear, this can be extended to the export packaging itself.  And the packaging, which may end up showing at retail, can be plastered with your advertising. Remember to have your moqfob url, and U S A on the packaging.  Other buyers will find you.

While someone may have a steady business of 20' container loads of flax seed, and MOQ FOB may be for a mere 30 gallon drum, which facilitates many unimaginable uses being tested overseas.



There is a maxim in retail: "Stack 'em high, watch 'em fly."  Wine exporters may find the MOQ FOB best offered in this little number, approved as export packaging.




Shipping sugar cane, chopped fresh in the field?  It telescopes!




Your energy bars may be giveaways for banks trying to attract the Bulgarian Yuppie, and packed in this clever number goes from your warehouse to the Sophia Marathon finish line air or surface.


Wait wait... there is more... you need assurance the goods are handled well in transit?  Uline has you covered:

Worried about humidity?  Check these out...  they don't prevent humidity, but if you've been promised enviro-controls, this will prove if it's been otherwise...


Or is heat the issue?



or is it freezing?

if it is just a matter of keeping it dry, why then...



Sure these things cost, but the point of MOQ FOB is to discover markets, not turn a profit.  There are no economies of scale in this, but it is frustrating to have to try again for poor packaging or some such. Just make sure you add the cost into your MOQ FOB.  The customer pays for everything.

 Get advice on packaging as part of your MOQ FOB.

I receive no compensation in any form from uline for this endorsement.
Feel free to forward this by email to three of your friends.


Friday, May 1, 2015

Your Food Export Business Development

If your interest runs to exporting food,  after a little over a year of teaching this exporting food course, time to advance the project.  A cohort of enough people who have LCL MOQ FOB up to do so.

Specifically, there is the discipline of marketing the LCL MOQ FOB.  Since it takes no more than an hour of market research, plus about $3.00 in costs to engage a customer, I will be emphasizing the necessity to keep firing away with the sales letters.  As customers no one knew are discovered, these necessarily being ones who test new products, then a database of innovative and reliable buyers who welcome lcl moq fob offers may be formed.  

Along with this I am negotiating another trade show event in which exhibitors might "sublet' booth space, several independent companies in one booth.  Of course Ideal is to have your products in an importers booth overseas, but we start where we can.  In this case, the show is expressly chill food & logistics, a show devoted to the toughest problem in food trade!  (And naturally, it is held in Hong Kong.)

Regarding trade shows, feel free to email me for a .pdf on a "decision tree" of under what conditions and what capacity to join a trade show.  

As a follow-up to the course, I also offer a complimentary google hangout for cohort cross-encouragement.

Please encourage anyone you know who should take the course to sign up here...


I have a new session coming up May 19.

Feel free to forward this by email to three of your friends.


Wednesday, April 1, 2015

LCL MOQ FOB Food Exports Start-up

You must compete on design at the small business level, yet it may seem in my lectures on small business food exports I am advising people who act as agents to sell as if Plan B, selling off the shelf items.

It would seem so, but what we are selling is not kombucha or energy bars, but a test.  the buyer overseas needs to test new products in his market, and we design a product that he can test, the LCL MOQ FOB. So in food export start-up, our initial product is the test we design, a test of the product in new markets.

On the one hand the buyer overseas is using our LCL MOQ FOB to test the product in his market.  At the same time we, by the test search and learn, discover new business that has not shown up on anyone else's radar. And then based on a critical mass of info no one else has, we proceed into building the business of selling the product and move out of the search and learn phase.  Yet here again you begin to redesign your product, based on the feedback of the proven customer.  For the first time you begin to localize the label, make changes in packaging or portion, add the traceability function, and the words "Export Quality.".  Your investment is not money, but time, discipline and patience.  You don't look for finance, but customers; not business loans, but sales.

We introduce old product (necessarily a product must be selling in USA before nit can be exported effectively) to new markets, and then as the markets are proven (and in effect become old) we redesign the product based on valid and reliable feedback.

The next session of the online exporting food course is here....


Feel free to forward this by email to three of your friends.


Sunday, January 17, 2016

LCL MOQ FOB HK

The HKTDC is pushing LCL MOQ FOB with a $10 credit to anyone placing orders through their site. Now, the $10 is pointless except as a marketing gimmick, something I used once.  I sent out a survey with $1 bill enclosed, saying "Your time is valuable, and this is not enough, but I need your views..." Of course, the $1 self-selects and skews and thus invalidates a survey, so don't do it.

The $10 plus LCLMOQ FOB (which is nothing new) promotion also suggests excess production and inventory.  Ignore the products upon which small minimums and cool design (to you) are offered.  These were called forth during bubble economy.  There will be no good market, except in dollar stores.  You'll buy these for $2 and sell them for 20 cents.  Don't do it.

I cannot tell you how many times I say "don't do it" people do it, and then come back and say "Gee, it did not work out."  Your first loss is the best one.

This promotion screams overcapacity, a  deflationary event.  While the suppliers will urge you to take their problems off their hands, get past that to your designs produced.  These are really most welcome.

Feel free to forward this by email to three of your friends.


Saturday, November 19, 2016

Start-up Requires No Funding

Funding a start-up is risky, and as Drucker noted, entrepreneurs never take risks.

The risky part is not for those who assign a bit of ex nihilo credit tally to a given start-up, but to those who sign the slave papers in return for the granting of ex nihilo credit.  Now that is risky. You might end up like a college graduate today, huge debt and unemployed. No need to do that when starting up, for a proper start-up takes no money or credit to speak of.

The banks promote the idea of "risk taking" by entrepreneurs as a means to unload the unlimited ex nihilo credit, the granting of which is no risk to them.

We have at least one generation that has been trained to lose:

get enough funding to live off of for a year or two, and blow through it... who cares if anything succeeds, cuz you get to play "business" for a year or two...  and who knows, great resumes have serial start-up experience.  Those days are over, but the idea is embedded in a generation core curriculum at the universities.  (And as Drucker said you can tell when information is obsolete, the universities make it core curriculum.)

If you are serious about start-up, you must have a business plan that moves forward without funding.  If you are saying "I just need funding" then you are deluding yourself.  If you are saying "I just need customers" you are at least assessing the problem correctly.

Start-up is about creating customers and innovating in the redeployment of excess capacity (or lessor demand capacity) to the end of solutions to problems. (And as Drucker says, there is no solution that cannot be imporoved upon.)

It takes no money to conceive of the solution.

You must speak to the customer at some point, why not first?  It takes no money to do so.  And you walk away from this phase with ideas and contacts, with which you begin to fill your rolodex and files.  And this is critical, to begin to build your "world trade organization" that is the people you've met, with whom your synergies will produce more than otherwise possible.

It takes no money to talk to your customers.

You have no credibility as a start up, so you borrow authority from target customers... talk to them first...  do they say yours is a good idea and does not otherwise exist?

Then you begin to work on the design, which the best is on a royalty basis. Again, done right, no money up front. And as to design, you work only to achieve "enough design" to generate enough orders to cover the suppliers minimum order requirement. Repeat this mantra: customer is the most important thing in business, getting the design right is the hardest.  But even with this in mind, people fail by working way too hard on the design.  Learn from Steve Jobs.
Apple I Computer.jpg
https://en.wikipedia.org/wiki/Apple_I
You learn quickly that in the real world "intellectual property rights" thinking is counterproductive.  Forget about patents, copyrights, trade marks, you get nothing you can use for your time and money. You leave all that behind. With necessary and sufficient product design you expand your world trade association. You begin to discover those whose expertise is in your area, and gather their advice: freight forwarders, customshouse brokers, 3PL, and with it the realities of logistics and costs of your product.  You do not waste time and money becoming expert in international trade, you become expert merely in the international trade of only your items.

It takes no money to gather to get this far.

Please note what "snowballs" here is your solution with customer feedback packed around it. It is what is rolling and why all the other people you contact stick to it getting bigger and ever more momentum (and value).  Each door is opened because of the work getting the previous door opened.  You have not made any money yet, but you haven't spent any either.

Now, you propose importing or exporting (or both?)  Neither importing nor exporting is a business. They are steps in business.   In essence, authentic international trade is simply accessing optimal excess production capacity to the end of production.  Business is buying and selling, not making.  The world is full of production that created no demand.  We do not want to join the 80% of start-ups that fail.

Customers (there is that word again) call forth the product.  We are the impresarios who gather the players necessary to respond to that call.  Yes, we suggested the solution, but the customers power the rationale for all the players you collect to act.  (And I might add, dealing with very talented people each in his own narrow field is a privilege and often breathtaking.  It is also tempering, you just know not to waste these peoples time, you know you must do your best work. Re: best work, see below.)

With importing, you are moving from general (the domestic market) to specific, the best supplier in the world.  In exporting, you are moving from specific to general, the best supplier in the world, to any buyer worldwide. With either, you are discovering markets no one else considered, directions informed with data no one else has created and studied.

This costs you nothing, and you cannot buy it anywhere, it is not for sale.  It is free.

For specialty, the best source is rarely, if ever, the cheapest.  Usually it is more expensive.  We are not achieving perfection in initial product design, any more than Apple's first product was perfect.  We are achieving milestone #3, enough orders to cover the supplier's minimum order requirement, in a workable amount of time, profitably.  Again, learn from Steve Jobs.
Apple I Computer.jpg
https://en.wikipedia.org/wiki/Apple_I
Then you find the best sources for production, and discuss what you've done so far. And now this is where you do your best work, as paranthesied above: you promise nothing except to test this very well informed (by now) idea, by presenting the sample of what you created in the form of products, agricultural items, services, you name it, back to the customers you first encountered in your start-up.

What you are offering is new market study at no cost to the supplier.  Your compensation comes only from customers you create.  Everyone involved gets something for nothing, and you get paid by customers (your markup on all the discovered costs) if you get the design right.  Never promise anything more than to report back on a test.  No one needs anything more, expects anything more, nor would believe you if you promised anything more.

You form a hypothesis and shift from passion/joy to science. You seek out valid and reliable information about the market, you search and learn the contours of a market no one else yet sees.

You may of may not pay for samples, but otherwise it does not cost you money to pay your dues. The less money you spend and the more time you research, the better off your start up. As the carpenters say, measure twice cut once.

Now, here is where people those with funding fail:  since they did not start with the customer, they promise the supplier much in the way of flash and imagery but no customers (or worse, assumed customers).  The wrong suppliers respond to that (or just plain scammers.)  Just as these people begin "selling", things go bad fast.  (Alibaba is the world center for failure match-up.  Amazon and eBay is the medium upon which failure occurs.)

What we promise all of our associates is not a single order.  What we promise is to test against samples the most informed hypothesis of whether there is enough customers collectively to cover the supplier's minimum production run in a workable amount of time, profitably.

Sound complicated?  No, it is quite simple, and may take some unlearning to "get it." It is what the best suppliers expect.  And so far it costs nothing to speak of.

That minimum production run requirement is specifically the LCL MOQ FOB:  Less than container load, minimum order quantity, priced free on board country of origin port of lading.  That is often merely a pallet load.

 In importing we are the ones buying the lcl moq fob, in exporting, we are the ones selling the lcl moq fob.

And if we do achieve the initial goal of enough orders to cover the suppliers minimum in a workable amount of time, profitably, then we execute.  And we are talking a min order qty of one maybe one pallet, no more than say $5000 worth.  Do you really need a venture capitalist for this?  Or a banker? Or even a rich uncle?

And if we do not achieve it, then what we have in hand is market feedback, what is wrong (shape, weight, color, size, package, material, speed, flavor?) with our product.  Aren't you glad you only have samples, not a garage full?  You can go back to your world trade association you built and fix the problem.  And then go at the market again.  These is no excuse for failure, or especially burn out.

You may fantasize some business in which you are paragraphed in the Wall Street Journal.  Sure, if you want, but both Apple and Vandor started the same way.  Vandor never got above $3 million in sales (at least when I was managing it) and you've never heard of it.  The first company I was working for was at that time the same size as NIKE, tiny.  Phil Knight knew no bounds. But the owners of all had all of their material wants met by the business.  Business is about lifestyle, not accumulation, another conept the last two generations need to learn.

And start-up is not about funding. Anyone investing more than $900 or ninety hours before discovering whether they have enough orders from customers to cover the suppliers minimum order requirement in a workable amount of time, profitably is wasting time and money.  I am often pointing out where people are wasting either in their pursuits.

Now as simple as this is, there is many a slip twixt the cup and the lip.  I came of age when it was no problem to walk down a street and see a "help wanted" sign in the window of an import-export company and after two years of learning every part of the business, be travelling the world as a buyer.  Ex nihilo cedit ended all that for now, but the ex nihilo credit regime is over.  Thirty years ago I could see this de facto apprenticeship program ending, so I began to lecture at colleges and wrote a book to fill-in the gap formed when getting a job and working your way up ended.

Those were boom years, and the damage is done during the boom years.  Now it is the bust, where the losses are laid on the living (the rich take the profits, the poor take the losses) and the work of rebuilding a natural, authentic economy is at hand.

Pro sports bore me.  I spend the time most people devote to pro sports teaching, writing and lecturing.  I find it fun and fascinating.  And writing is how I get paid for time spent thinking. The rest of the time I spend working on my own business.  Lifestyle, not accumulation.

Feel free to forward this by email to three of your friends.


Wednesday, January 18, 2017

Export Food Small Business Start-up

This is why, in addition to my general small business international trade start-up courses I teach a a specific class on food export.  The information offered everywhere except from me is not only bad, it is downright harmful.  The harm in these articles is people contemplating export expansion say "If that is what it takes, then I cannot do it." Well, what is described in the article is not what it takes. What is described in the article is a whole lotta waste.  The way it is done worldwide is not at all like this article describes.

Someone has to present what really happens in small business international trade.

This article is an example, and start out with a claim that is rather wrong.
While food giants such as P&G, Nestle and Unilever have long operated with a global footprint, it’s only recently that small- to mid-sized companies have been able to effectively tackle these markets.
Small businesses have been exporting food from the United States all along, nothing has changed in recent years, the tools tactics and attitude necessary have been there all along.  Yet the story will tell us about a "pioneer" in this field.
One of those food retail pioneers is Kontos Foods, a mid-sized New Jersey-based manufacturer and distributor of traditional artisan breads and Mediterranean specialty foods. A little over three years ago Kontos began a vigorous overseas expansion program, and now ships its products globally, to a wide range of locations, including Singapore, Indonesia, the Caribbean, Panama, Bahrain, Saudi Arabia, and Dubai.
I've never heard of Kontos Foods, and I am sure they are a fine company.  But what bothers me with these perennial articles telling us about "pioneers" is they never mention cost/benefit...  I can get sales into all of those countries pretty quick too...  at a cost.  The trick is to have sales and maintain a profit, at least as good as what you would have if you expanded domestically.  If Kontos is New Jersey based, then export orders ought to be no more difficult (or costly to acquire) and every bit as profitable as a domestic sale.  And alongside testing the overseas market, one would be obliged to test expanding domestically to compare with the overseas opportunities.

Now, recall the opening false claim that biggies like Nestle and Unilever were the only possible players before.  And who is making this claim?
Before Kontos, I worked at Unilever and my colleague, Kontos Foods’ Global Sales Director Doug Werts, is formerly of Nestle. Combined, we’ve lived and worked in different markets around the world, including the Netherlands, Brazil, and the U.K.
At Unilever, for instance, I spent significant time and resources building market share in Europe and South America. Those experiences, along with our current Kontos research about consumer shopping habits, provided us with the deep consumer insight we needed to target the right products and packaging to shoppers.
So to help a small or mid-sized company break into export markets, the process is the same as for Unilever and Nestle?  This is an internal contradiction: "nothing has changed, things are now different."

Now notice the valentine-to-self slipped in there, "my experience and my time spent on the Kontos dime travelling gives ME deep consumer insights."  Bull$#!+.  Since valid and reliable market information costs tens of millions, any other "experience or insight" is mere anecdote, and the plural of anecdote is not science.  There is a way to test market with spending tens of millions, and getting solid results.  It is search and learn, a process where you discover customers not otherwise discoverable.  But the tool tactic and attitude is utterly contrary to all of the elements this article proffers.  In short:

1. The tool - LCL MOQ FOB ...  if you have specialty, overseas buyers are looking to test this in their market.  They want and need that smallest order rational, not the largest order possible.  They want a pallet load to test, not a 40' container. It is FOB because you will be prepaid before anything rolls out of your warehouse destined for overseas.

2. The tactic:  Your export offer is one-size fits the entire world.  You ship overseas what you ship domestically. All "localization" for the export market is up to the importer overseas.  No good deed goes unpunished, so you never help your buyer by doing localization.  Recall we are talking a one pallet load shipment, and as a tst possibly several of these in sequence.  Why would you foot the cost of "localization" for a test order, in which most test will come up nil?  Don' worry, your importer overseas knows how to localize on the spot if necessary.  I am also an importer, and have had to "localize' many shipments on the spot in which customs has found fault.  it's a small shipment, no sweat.

3.  The attitude:  I came here to sell, why are you here?  At the trade shows, every buyer ought to place an order for your LCL MOQ FOB.  If not, why not?  If the person you are speaking to is not a buyer, end the conversation and move on to a buyer.  If the buyer says no to your one-size-fits-all worldwide offer, then find out why not.  Start a matrix of objections to see if any changes wold be worthwhile in your offer.  This is science, something sorely lacking among those who go to trade shows happy to settle for "trade leads."

What exporting gets down to is a test of the product by the importer overseas to whom you sell.  This article has a lot of moving parts, but bottom line is you find an importer overseas who wants to test your product.  On the one hand all of the rigamarole laid out in this article nets no advantage, and on the other hand you can achieve the same results with none of the rigamarole.

Then on this this:
The problem, however, is that overseas research isn’t cheap: Attending one trade show could cost upwards of $15,000-$20,000. There are nonprofit and government programs to help assist with companies as a means of trying to boost overseas trade. We found FoodExport NorthEast, a non-profit organization that supports international commerce. The organization is designed to help American food and beverage manufacturers attendforeign trade shows, connect with potential customers and learn about consumer trends.
Sigh. It could cost that much, but you can achieve the same results at a fraction of the cost.  Here is the funny thing, it could cost that much if you take the help those orgs offer, because their help is in the form of rebating half your costs if you do things their way, which "could cost upwards of $15 -20K..."

OK, so you spend $15,000 on a trade show and get $7500 back.  And their way is not the optimal way.  And I can do an optimal version the same thing all in for about $5000.   Now what kind of leverage is it when you net net you spent too much to do largely the wrong thing?

With the assistance of FoodExport, we started hitting the global trade-show circuit. They provide exploratory tours to help retailers discover whether a particular market is right for them. These tours offer crucial learning time, where retailers, manufacturers and distributors can quickly learn which regions are worth pursuing. When you’re on one of these tours, I recommend maximizing every minute of your research gathering.
For instance, while in Shanghai for a trade show tour, I learned that people in Northern China prefer bread much more so than their southern countrymen. This helped steer Kontos’ sales efforts to the correct part of the country, saving time and money.  
Any any Chinese food importer would already know this.  Why not just find a competent Chinese importer and have them test your product and provide feedback?  If and when something developes, then you might go visit China.  All this travel and time is expensive.
The international export business is on an upward trajectory. If you plan to join in on an overseas expansion program, gather an experienced team, do your homework and get your passport ready. People are now enjoying Kontos flatbread in Bahrain, Singapore, South Korea, Saudi Arabia and Dubai. Who would have dreamed that three years ago?
As I started out this post asking, where is the cost benefit, I am pretty sure Kontos has gone well into the hole getting those export orders.  The question is when, if ever, it will proven to have been profitable.  For overseas expansion, you need no more talent than a good Freight Forwarder and a solid importer, who may be discovered without ever leaving your office.

Because these articles claiming "small businesses can export just like Nestle now" have been coming out the last 40 years, I offer a corrective course.  No nonsense, the tool, tactic and attitude to find export business no more difficult and every bit as profitable, from the first sale and onward.  You may read about the course here, and enroll now and pay later at the same site.

Tuesday 1/24 - 2/14/2017   Four Sessions
Section One ~ 6 PM to 7 PM Pacific Time
(This would be 7 PM to 8 PM Mountain, 8 PM to 9 PM Central, 9 PM to 10 PM Eastern)

This work can be done either as a proprietor producing food, or an agent representing a food producer.

Feel free to forward this by email to three of your friends.